WaterALERT is a service that provides Chicago residents with scheduling information on water infrastructure improvements. This new system allows residents to sign up to receive e-mail alerts on their mobile devices or home computers notifying them of any construction that will impact water service in their area.
Signing Up for WaterALERT
Frequently Asked Questions
What types of notifications will be sent?
You will be kept informed on the progress of water main installations in your area including estimated start and end dates.
How many e-mail addresses can I add to my account?
You can add one email address.
I haven’t received the alerts on my email. What should I do?
It could be due to one of the following reasons:
You may have entered an incorrect email.
Email the ENShelpdesk for further assistance.
SPAM filters blocked the emails from the WaterALERT system: Internet Service Providers (ISPs) utilize various methods to prevent unsolicited commercial e-mail (junk mail or spam) from being delivered to users’ mailboxes. Some of these methods may mistakenly classify WaterALERTS emails as such and not deliver the alert to the recipient.
How do I prevent SPAM filters from blocking my alerts?
To ensure that you receive our email notifications, please add the sender’s email to your contacts list. The sender’s domain name must be added to an address book or “safe list.” To assure that you receive WaterALERTS notifications please add buildingabetterchicago.org to your address book or safe list. If you still have trouble, please contact ENShelpdesk.
Will I be charged?
Signing up for WaterALERTS is free. However, you may be charged for incoming calls, messages and data on your devices, depending on your service plan. Please contact your mobile service provider to find out the cost.