Emergency Heating Repair Program Open Enrollment runs November 1 thru April 1.
To initiate the application process, homeowners can call DPD’s customer service line at 312.744.3653, visit City Hall. 121 N. LaSalle St., Room 1006, between 9 a.m. and 5 p.m. Monday thru Friday, or download the Application Packet, complete the forms and submit them as soon as possible.
Eligible properties must be located in Chicago, habitable, owner-occupied, and not at risk of foreclosure. All applicants must be income eligible and can only receive a one-time service for roof and porch repair/replacement. An exception to the one-time assistance policy may be granted to homeowners who face heating emergencies even though they already have received roof or porch assistance.
Households earning 80% or less of the Area Median Income (AMI) are eligible to participate in the program. The total gross income of all owners and other household members shall be included and may not exceed this limit. The gross incomes of all adults, 18 and older, who reside in the property, are included to determine income eligibility.
If the owner sells, transfers title or longer occupies the unit within one year of the grant, the owner will be required to pay the balance of the loan from the time of transfer to loan ending period date.